Terms and conditions of MP-18 Car rentals
In price included:
- Collision damage waiver + Theft Protection
- Third Party Liability
- Airport surcharge
- 24 hours road assistance
- Paid road taxes
- Replacement car in case of technical failure
- 20% VAT
- Unlimited kilometers mileage
- Additional accessories/equipment
- Delivery/collection of the vehicle in non working hours
- Zero excess insurance
- Penalties due to traffic law violations
Minimal rental period: 24 hours. If the rented vehicle is returned after the end of the period WITHOUT a notice in advance, the Renter will be charged additionally as follows: up to 4 hours – the price for 1 rental day; more than 4 hours – the price for 2 rental days, more than 8 hours – the price for 3 rental days.
Method of payment:
Acceptable credit cards: Visa, MasterCard, Maestro, Borica or payment in cash, Pay on pick-up
Driver’s personal requirements:
Minimum age: 23 years. Drivers must have held a full driving license for a minimum of 3 years. Required documents: passport or ID card, driving license.
Drivers under 23 years or drivers with less than 3 years driving experience must pay an additional “Young driver” fee and must leave double security deposit. There might be restrictions. SUVs can not be rented by young drivers.
The Renter must leave a security deposit by card or in cash. The amount of the security deposit is different for the different car groups as follows:
|Car Category||Deposit (cash or card)|
Accessories and Extras:
- Additional driver: 1.5 euro per day (maximum 42 euro per rental).
- Baby seat: 4.0 euro per day (maximum 40 euro per rental).
- Booster seat: 2.5 euro per day (maximum 25 euro per rental).
- GPS navigation system: 4 euro per day (maximum 60 euro per rental).
- Young driver fee: 6 euro per day, applicable for drivers under 23 years or for drivers with less than 3 years driving experience (restrictions may apply).
- Anti-skid snow chains (purchase – remain for the customer): 25 € one-time fee
- 3G Mobile WI-Fi: 2.00 euro per day.
Out of working hours fee:
If the vehicle is rented or returned in out of working hours, an additional fee of 20.00 € applies. Working hours: Monday – Sunday 09:00h – 19:00h. On official public holidays – Easter, Christmas (24.12, 25.12, 26.12), New Year (31.12, 01.01) the fee is – 09:00-19:00 – 20 €; 19:00-09:00 – 40 €.
The rates include “Third Party Liability” and basic “CDW – Collision damage waiver ”, “TP – Theft Protection” insurance with an excess. The insurance does not cover damage on wheels, tires, windshield, undercarriage and interior. The customer may purchase zero excess “Full protection” , which grants the customer the following rights:
- Refund of the deposit in case of damage or theft, including the damage to tires, wheels, windows and undercarriage.
- Replacement vehicle in case of damage, fire or theft (provided at the nearest office of the company).
- Free road assistance in case of damage or fire on the territory of Bulgaria.
- No administrative fee in case of an accident.
The interior of the vehicle is not included in any of the insurances and waivers.
|Car Category||Full Protection (per day)|
In case of damage or theft during the rental period, the excess of the vehicle is up to the amount of its security deposit. The Renter may purchase locally additional insurance which will waive his liability to nil(zero excess) in case of damage or theft.
Please note: In case of damage or theft of the car the Renter is obligated to provide all needed documents (protocols etc.) from the Police authorities and return the vehicle’s keys and documents. Otherwise the Renter is liable for the full amount of the respective damages or insurance amount in case of total loss or theft.
Lost Documents, Keys, License plate: A fine of 200 euro applies (incl. loss of CD/Radio panel). The renter is fully liable for partial theft, loss of parts, accessories.
The vehicle is rented with a full tank of fuel. Fuel consumption is payable by the Renter. In case the car is returned with less fuel than rented, the missing fuel is charged 1.50 Euro per liter at the end of the rental, as well as 10 euro refueling fee.
If during the rental , the renter exceeds the included km, he has to pay the additional kilometers at price 0.050 euro/ km for economy, compact, SUV and station wagon classes and at price 0.060 euro/km for 9-seater Ford Custom.
If the rented vehicle is returned to a location different from the pick-up location one way rental fee may apply. The one way rental fee is automatically calculated and applied during the booking process.
Cross borders are allowed to Turkey (european part), Greece, Romania, Macedonia, Serbia on request only for classes L_EDMV, L_IVMR, L_IFMR, L_FVMR car classes. An additional administrative fee applies. The quoted fees below are for 1 country only. For each additional country the fee is increased by 50%. The renter should provide us with a copy of his driving license and ID card by e-mail at least 3 business days prior arrival. The required security deposit is double:
|Economy||50 €||200 €|
|Intermediate||60 €||400 €|
|Minivan||60 €||400 €|
Bookings can be cancelled or modified free of charge with at least 72 hours advance notice before the pick-up time. Cancellations/amendments completed less than 72 hours before the pick-up date and no shows are subject to a 15% fee (from the total booking price amount) but no less than the price for 1 rental day. All booking prepayments will be fully refunded if an alternative vehicle can not be provided.
We can guarantee our customers only the car group of the provided vehicle, unless the selected car group during the booking process has a guaranteed brand, model or type of fuel. If the requested vehicle is not available, an alternative vehicle with the same specifications, from the same or higher group will be provided.